Help & Knowledge Base


ABOUT US

We’re a small, passionate team dedicated to bringing you the best in outdoor clothing and equipment. What’s more, it’s our mission to deliver these goods to you alongside unbeatable customer service.

We work closely with some of the world’s leading adventurers and other outdoor experts to make sure we only stock the best. Kit fit for purpose. And which won’t let you down when you need it most. 

Brands, tools, clothing and equipment that have survived in the world’s toughest terrains, been tested in real-world scenarios, and are the choice of true adventurers around the world.


ABOUT OUR AMBASSADORS:

Our ambassadors work closely with us to ensure the brands and equipment we sell meet the demands of truly tough conditions. They’re leading outdoor experts and real-life adventurers who offer us guidance on our inventory, and help you by sharing their knowledge and skills via blog articles and kit lists.


TOGETHER, OUR MISSION IS:

  • To source the best outdoor gear for you the industry has to offer
  • To make sure you have the right clothing and equipment for outings
  • To bring you innovative new outdoor products first
  • To arm you with expert knowledge and advice
  • To ensure you receive unbeatable value for money
  • To deliver customer service that’s second to none
  • To provide honest, unbiased advice and identify the right kit for you
  • To do everything we can to keep you safe on your adventures
  • To support your expeditions and those seeking adventure

 

Say “Hi” to your fellow hill-goers

 

Here at above and beyond we’re probably a lot like you. We love the outdoors, and whether it’s a hike in the hills or a weekend wild camping, we seek out adventure every chance we get.

We’re a small and dedicated team whose goal it is bring you the best online experience and customer service we can. 

Just like the equipment we sell, our team is thoroughly “Adventure Tested”. In fact, we make sure we regularly get outdoors and indulge our wild sides.  

We’ve built lean-to shelters (and slept in them without sleeping bags), completed treks like the Fjällräven Classic, and survived weekends in the Cairngorms without supplies. 

So if you have any questions or need kit advice our team’s always here to help - Call now on: +44 1670 716376


DARREN – DIRECTOR

Favourite activity: Off-Road Biking

Proudest achievement: Completing a leg of the ‘Tour de France’

Top on Darren’s Bucket List: Climbing Everest

Darren is the driving-force behind Above & Beyond and the person you speak to when you need in-depth kit-advice. With the help of our Kit Advisors, he sources new equipment for them to put through its paces. And it’s his job to visit trade shows so we stay abreast of new outdoor trends and products.

 

TRACEY – DIRECTOR

Favourite activity: Skiing

Proudest achievement: Her two daughters          

Top of Tracey’s Bucket List: Husky racing in Alaska

Tracey heads up customer relations, marketing, product development & a few other bits & pieces!  On the rare occasion you’re anything other than 100% satisfied with the service you receive from A&B, she puts it right. She’s also responsible for our specialist mapping services and sources equipment on demand for organisations, individuals and adventurers.

 

LESLEY – FINANCIAL CONTROLLER

Favourite activity: Yoga

Proudest achievement: Mastering the Scorpion Pose

Top of Lesley’s Bucket List: Hiking round Italy

Lesley has a head for numbers so works in our finance department. And being a small company, she also mucks in to help out with customer service duties during holidays and busy periods like Christmas. She’s also Tracey’s mum and Darren’s Mother-in-law, so she keeps them both in check too. 


JENNALISE – CUSTOMER SERVICES/SALES SPECIALIST

Favourite activity: Working Out - Indoors or Outdoors!

Proudest achievement: Travelling the length & breadth of Australia & Bali, alone, in a year

Top of Jennlise's Bucket List: Zip Wire from the top of a high mountain

Jennalise is the newest member to our team and comes from a background in fashion retail with Hugo Boss.  She's your first point of contact in our customer service department and looks after all sales inquiries.  Her specialty is in clothing and she is super-diligent in making sure you find the right size for your outdoor adventures, from bases to outer-layers. She's undertaken considerable training with all our brand partners to ensure she can help you choose the right kit.  Jen will also navigate any technical inquiries to the specialist for that product set for you. 

 

RYAN – WAREHOUSING

Favourite activity: Cycling

Proudest achievement: Completing the London Marathon

Top of Ryan’s Bucket List: Trekking in Nepal

Ryan works in our warehouse and is responsible for ensuring all incoming stock’s accounted for and your orders are packed to perfection. He’s the son of one of Darren and Tracey’s good friends which keeps him on-the-ball because if he ever gets in trouble, he knows it’ll get straight back to mum.

 

TOM – BLOG CONTENT & SOCIAL MEDIA

Favourite activity: Wild Camping

Proudest achievement: Having music featured in a film by Alistair Lee

Top of Ryan’s Bucket List: The Fjällräven Polar

Tom runs our blog and social media. He also writes our most of our emails and newsletters. In fact, if it involves words - it usually involves him. He’s also our brand strategist (the man behind “Adventure Tested”) and usually the first point of contact for our brand ambassadors and other outdoor collaborators.

 

Would you like to contribute to our blog? 

Tom’s always on the hunt for new blog authors and adventures to write about - so get in touch here.

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